This policy explains exactly what data 9999y collects, why we collect it, how it is used, and the rights you have over your own information. We keep things straightforward — no confusing legal jargon.
This Privacy Policy applies to all users of the 9999y platform — including the website and Android app. By registering an account or using any part of the platform, you confirm that you have read and understood how your personal data is handled. If you have questions, the support team is available around the clock.
9999y is an online gaming and entertainment platform designed specifically for adult players in Pakistan. To provide its services — including account management, PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and Bank Transfer, sports betting on Cricket and PSL markets, slots, bingo and VIP rewards — the platform needs to collect and process certain personal information.
This policy sets out what data is collected, the reasons behind that collection, how the data is used, who it may be shared with and what controls you have as a user. 9999y takes data privacy seriously and only collects information that is genuinely necessary to operate the platform and deliver a secure, reliable experience.
The platform is operated for users based in Pakistan. All data handling described in this policy applies regardless of whether you access 9999y through the website or the Android application.
The categories of personal data that 9999y collects are described below. Data is collected either directly from you at registration or during use of the platform, or automatically through standard technical systems.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, username | Provided at registration |
| Contact Data | Email address, phone number | Provided at registration |
| Verification Data | ID document images, selfie verification | Submitted during KYC process |
| Financial Data | JazzCash / Easypaisa account reference, bank details, transaction history in PKR | Provided during deposit / withdrawal |
| Gaming Activity | Game rounds played, bets placed, wins, VIP tier progress, session durations | Recorded automatically |
| Technical Data | IP address, device type, browser, operating system, app version | Collected automatically |
| Usage Data | Pages visited, features used, time on platform, clicks and navigation paths | Collected automatically via analytics |
| Communications Data | Support chat transcripts, email correspondence, feedback submitted | Recorded when you contact us |
9999y does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions or health data unless you voluntarily disclose such information during a responsible gaming support interaction, in which case it is handled with the highest level of care and used solely to provide appropriate assistance.
Every piece of data 9999y collects serves a specific purpose. The platform does not use your data for anything outside the following:
9999y does not sell your personal data to third parties. Period. Your data is not traded, auctioned or shared for commercial purposes outside the platform's own operations.
All financial transactions on 9999y are processed in PKR. When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, Bank Transfer or card, the platform handles the following payment-related data:
Payment processing is handled through encrypted channels. 9999y does not store full card details on its own servers. Payment gateway partners are contractually bound to handle financial data securely and are not permitted to use it for any purpose other than processing your transaction.
Your transaction history in PKR is retained as part of your account record and is visible to you at all times within the cashier section. This history is also used if you raise a dispute about a payment — it allows the support team to investigate and resolve the issue efficiently.
9999y shares personal data only in the limited circumstances described below. In every case, data shared with third parties is limited to what is strictly necessary for the stated purpose.
Some third-party service providers may be located outside Pakistan. Where data is transferred internationally, 9999y ensures that appropriate safeguards are in place through contractual agreements that require the recipient to protect your data to a standard consistent with this policy.
The 9999y website uses cookies and similar technologies to deliver a functional, personalised experience. Cookies are small text files stored on your device when you visit the site. The app uses equivalent device-level identifiers for the same purposes.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform but may affect certain personalisation features. The app does not use browser cookies; it uses device storage in a functionally equivalent way.
9999y retains personal data for as long as your account is active and for a defined period after account closure. Retention periods are determined by the purpose for which data was collected:
When data is no longer required and no retention obligation applies, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
9999y implements multiple layers of technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse or disclosure.
While 9999y applies strong security practices, no internet-based platform can guarantee absolute security. You play an important role too — use a strong, unique password for your account, do not share your login details, and contact support immediately if you notice anything unusual on your account.
As a user of the 9999y platform, you have the following rights regarding your personal data. To exercise any of these rights, contact the support team using the details in Section 12.
You can request a copy of the personal data 9999y holds about you at any time.
If any information we hold is inaccurate or out of date, you have the right to have it corrected.
You can request deletion of your data where it is no longer needed, subject to legal retention obligations.
You can ask us to limit how your data is used in certain circumstances while a query is being resolved.
Request your data in a structured, commonly used format so you can transfer it elsewhere if needed.
You can object to your data being used for direct marketing at any time, with immediate effect.
Requests will be acknowledged promptly and resolved within a reasonable timeframe. In some cases, 9999y may need to verify your identity before processing a data request to ensure your information is not disclosed to the wrong person.
9999y is strictly an adult platform. It is not directed at, and does not knowingly collect personal data from, anyone under the age of 18. Age verification checks are performed during account registration and at the point of identity verification.
If 9999y becomes aware that personal data has been collected from a person under 18, that account will be closed immediately and all associated data deleted as quickly as practicable, subject to any legal obligations that require temporary retention. If you believe a minor has registered on the platform, please contact the support team immediately.
9999y may update this Privacy Policy from time to time to reflect changes in the platform, its services or applicable data protection standards. When material changes are made, registered users will be notified via their registered email address or through an in-platform notification.
The "Last Updated" date shown at the top of this page reflects the most recent revision. Continued use of the platform after an update has been published and notified constitutes acceptance of the revised policy. If you do not agree with a change, you should stop using the platform and contact support to request account closure.
We recommend revisiting this page periodically. Minor clarifications and formatting adjustments may be made without formal notification, but any change that affects how your data is used will always be communicated directly to registered users.
If you have questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please get in touch with the 9999y support team:
When contacting the team about a data rights request, include your registered username and a brief description of your request. This helps the team locate your account and respond as efficiently as possible.
These are the practical privacy commitments behind the policy — what they mean for you as a player in Pakistan.
Your personal information is never sold, rented or traded to third-party marketers. What stays on 9999y, stays on 9999y.
Every PKR deposit and withdrawal — whether via JazzCash, Easypaisa or Raast — is transmitted over an encrypted connection. Your financial data never travels in plain text.
Identity verification is a one-time process. Once your account is verified, you will not be asked to re-submit documents unless there is a specific reason related to account security.
9999y only collects data that is genuinely needed to run the platform and keep your account secure. No unnecessary data is requested during registration or gameplay.
Access, correct, restrict or request deletion of your personal data at any time. Contact support and your request will be handled promptly without unnecessary delays.
Have a privacy question or concern? The support team is available around the clock. You will always get a real response — not an automated brush-off.